You can make unlimited changes to your route and stops as you carry out your deliveries
Select the stop or route settings you want to edit
Changes that don't impact the route will automatically update
If you make changes that do impact the route tap > Apply changes
Then select > Update route or Reoptimize route
Now you can continue with your route with the latest changes applied
Click here to read more about how to make changes to stops
How to mark a stop as delivered or failed
When you complete a stop you can update the delivery status in two ways:
Tap > Failed/Delivered/Picked up on the stop details card
On the stops list you can swipe stops to the left/right to mark them as Failed/Delivered and swipe again to Undo that change
How to move selected deliveries to be the next stop on your route
Once you have started your route, if you need to move some stops to make those deliveries next, you can.
On the map tap the stop you want to make next
Tap the option to ‘make next’
You can select multiple stops to 'make next' using bulk editing
Stops marked as 'make next' will have a blue tick next to them in the stops list
After making changes to your route, you can update or reoptimize it
Updating a route simply slots any minor changes into your existing route
Reoptimizing calculates a route using every stop, which can create a totally new route
In most cases, choosing to update a route (rather than reoptimize) after selecting stops to 'make next' is the best option.
If you select more than one stop to 'make next,' the stops you have selected will automatically be put into the most efficient order.
Stops marked as ‘make next’ will take priority over stops marked as ‘first’ or with time windows set.
How to bulk edit stops
You can make the same change to a group of stops using bulk editing.
Once you have added your stops, tap > the pencil icon
Select the stops you want to bulk edit by drawing around them
You can expand your selection by continuing to draw around extra stops or by tapping stops on the map to include them in your selection
You can also select a stop from the stops list by long-pressing on it
Once you're happy with all the stops you have selected, tap > Edit
Now you can bulk edit the stops you have selected and add a stop type, change the order, update the arrival time, or even edit the time at stop
Once you are happy with your bulk edit changes, tap > Done > Optimize route
You can bulk edit stops before and after your route has started
How to change your map view
You can switch between map styles to see more or less detail on your route.
Tap the square layers icon in the bottom right corner of the map
Tap this icon to toggle between a simplified route and detailed satellite view
How to focus your map on selected areas
You can zoom your map view in and out to see single stops or your full route.
Tap on a stop on the map, the map will automatically zoom in to focus on that stop
Repeatedly tap the pin/map icon in the bottom right of the map view to refocus your map view on a single stop, all stops, or full route view
Read next...
Click here to read how to navigate and use Spoke with no internet connection
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